HP ProOne 400 G1 User Manual

Table 8-9 Solving Mouse Problems
Mouse does not respond to movement or is too slow.
Cause Solution
Mouse connector is not properly plugged into the back of the
computer.
Shut down the computer using the keyboard.
Windows 7:
1. Press the Ctrl and Esc keys at the same time (or press the
Windows logo key) to display the Start menu.
2. Use the arrow keys to select Shut Down and then press
Enter.
3. After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
Windows 8:
1. Press the Windows logo + l to open the Settings charm.
2. Use the arrow keys to select Power, and then press
Enter.
3. Use the arrow keys to select Shut Down, and then
press Enter.
4. After the shutdown is complete, plug the mouse
connector into the back of the computer (or the
keyboard) and restart.
Program in use has stopped responding to commands. Shut down the computer using the keyboard then restart the
computer.
Mouse may need cleaning. Remove the roller ball cover on the mouse and clean the
internal components.
Mouse may need repair. See the Worldwide Limited Warranty for terms and
conditions.
Computer is in Sleep state. Press the power button to resume from Sleep state.
CAUTION: When attempting to resume from Sleep state,
do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you will
lose any unsaved data.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause Solution
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solving Keyboard and Mouse Problems
121

HP ProOne 400 G1 Specifications

General

Full HD	No
Panel type	TN
LED backlight	Yes
Display diagonal	21.5 \
Display resolution	- pixels
Native aspect ratio	-
Tcase	72 °C
Bus type	DMI
Processor cache	3 MB
Processor cores	2
Processor model	i3-4130T
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-4100 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	4
Processor codename	Haswell
Number of QPI links	0
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	32-bit, 64-bit
PCI Express configurations	2x8
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® H81
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Intel segment tagging	Enterprise, Professional
Storage drive interface	Serial ATA
On-board graphics card ID	0x41E
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	200 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Windows 8.1 Pro
Operating system architecture	64-bit
Scalability	1S
Processor ARK ID	77481
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0
Thermal solution specification	PCG 2013A
Intel Small Business Advantage (SBA) version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Product color	Black
Country of origin	China
Total megapixels	- MP
AC adapter power	120 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Package width	7420 mm
Depth (with stand)	59.4 mm
Width (with stand)	557.9 mm
Height (with stand)	362.9 mm
Weight (with stand)	5070 g