HP ProOne 400 G1 User Manual

Network controller stops working without apparent cause.
Cause Solution
The files containing the network drivers are corrupted. Reinstall the network drivers using the Recovery Disc Set in
Windows 7 or Windows recovery tools in Windows 8.
If necessary, download the softpaq from the web (from a
different computer).
The cable is not securely connected. Ensure that the cable is securely attached to the network
connector and that the other end of the cable is securely
attached to the correct device.
The network controller is defective. Contact an authorized service provider.
New network card will not boot.
Cause Solution
New network card may be defective or may not meet industry-
standard specifications.
Install a working, industry-standard NIC, or change the boot
sequence to boot from another source.
Cannot connect to network server when attempting Remote System Installation.
Cause Solution
The network controller is not configured properly. Verify Network Connectivity, that a DHCP Server is present,
and that the Remote System Installation Server contains the
NIC drivers for your NIC.
System setup utility reports unprogrammed EEPROM.
Cause Solution
Unprogrammed EEPROM. Contact an authorized service provider.
Solving Memory Problems
If you encounter memory problems, some common causes and solutions are listed in the following
table.
CAUTION: Power may still be supplied to the DIMMs when the computer is turned off (depending on
the Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must
unplug the computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the computer will not boot the operating system.
128 Chapter 8 Troubleshooting Without Diagnostics

HP ProOne 400 G1 Specifications

General

Full HD	No
Panel type	TN
LED backlight	Yes
Display diagonal	21.5 \
Display resolution	- pixels
Native aspect ratio	-
Tcase	72 °C
Bus type	DMI
Processor cache	3 MB
Processor cores	2
Processor model	i3-4130T
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-4100 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	4
Processor codename	Haswell
Number of QPI links	0
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	32-bit, 64-bit
PCI Express configurations	2x8
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® H81
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Intel segment tagging	Enterprise, Professional
Storage drive interface	Serial ATA
On-board graphics card ID	0x41E
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	200 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Windows 8.1 Pro
Operating system architecture	64-bit
Scalability	1S
Processor ARK ID	77481
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0
Thermal solution specification	PCG 2013A
Intel Small Business Advantage (SBA) version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Product color	Black
Country of origin	China
Total megapixels	- MP
AC adapter power	120 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Package width	7420 mm
Depth (with stand)	59.4 mm
Width (with stand)	557.9 mm
Height (with stand)	362.9 mm
Weight (with stand)	5070 g