HP ProOne 400 G1 User Manual

Before You Call for Technical Support ...................................................................................... 97
Helpful Hints .......................................................................................................................... 98
Solving General Problems ..................................................................................................... 100
Solving Power Problems ........................................................................................................ 104
Solving Hard Drive Problems ................................................................................................. 106
Solving Media Card Reader Problems .................................................................................... 109
Solving Display Problems ...................................................................................................... 111
Solving Audio Problems ........................................................................................................ 116
Solving Printer Problems ........................................................................................................ 118
Solving Keyboard and Mouse Problems .................................................................................. 120
Solving Hardware Installation Problems .................................................................................. 122
Solving Network Problems .................................................................................................... 124
Solving Memory Problems ..................................................................................................... 128
Solving Processor Problems ................................................................................................... 130
Solving CD-ROM and DVD Problems ...................................................................................... 131
Solving USB Flash Drive Problems .......................................................................................... 133
Solving Front Panel Component Problems ................................................................................ 134
Solving Internet Access Problems ............................................................................................ 135
Solving Software Problems .................................................................................................... 136
Contacting Customer Support ................................................................................................ 138
9 Backup and Recovery ................................................................................................... 139
Restoring and recovering in Windows 7 ................................................................................. 139
System Restore ...................................................................................................... 139
System Recovery ................................................................................................... 140
System Recovery when Windows is responding ......................................... 140
System Recovery when Windows is not responding .................................... 141
System recovery using recovery media ...................................................... 141
Creating recovery media .......................................................... 142
Using recovery media .............................................................. 143
Backup and recovery in Windows 8 ....................................................................................... 144
Backing up your information ................................................................................... 144
Performing a system recovery ................................................................................. 145
Using the Windows recovery tools ........................................................... 145
Using f11 recovery tools ......................................................................... 146
Using Windows 8 operating system media (purchased separately) ............... 146
10 POST Error Messages .................................................................................................. 148
POST Numeric Codes and Text Messages ............................................................................... 149
Interpreting POST diagnostic front panel LEDs .......................................................................... 157
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HP ProOne 400 G1 Specifications

General

Full HD	No
Panel type	TN
LED backlight	Yes
Display diagonal	21.5 \
Display resolution	- pixels
Native aspect ratio	-
Tcase	72 °C
Bus type	DMI
Processor cache	3 MB
Processor cores	2
Processor model	i3-4130T
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-4100 Desktop series
Processor socket	LGA 1150 (Socket H3)
Processor threads	4
Processor codename	Haswell
Number of QPI links	0
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	32-bit, 64-bit
PCI Express configurations	2x8
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® H81
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Intel segment tagging	Enterprise, Professional
Storage drive interface	Serial ATA
On-board graphics card ID	0x41E
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4400
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	200 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Windows 8.1 Pro
Operating system architecture	64-bit
Scalability	1S
Processor ARK ID	77481
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0
Thermal solution specification	PCG 2013A
Intel Small Business Advantage (SBA) version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Product color	Black
Country of origin	China
Total megapixels	- MP
AC adapter power	120 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Package width	7420 mm
Depth (with stand)	59.4 mm
Width (with stand)	557.9 mm
Height (with stand)	362.9 mm
Weight (with stand)	5070 g