HP Z800 Service Manual

Table 6-4 Hard drive problems (continued)
Problem Cause Solution
Drive not found (identified). Improper cable connection On workstations with discreet data and power cables,
ensure that the data and power cables are securely
connected to the hard drive. (See the Hard drive section of
this guide for connection details.)
Improperly seated hard drive On systems with blind-mate drive connections, check for
connector damage on the drive and in the chassis.
Reseat the hard drive and its carrier in the chassis to
ensure a proper connection. (See the Hard drive section of
this guide for connection details.)
The system might not have
automatically recognized a
newly installed device.
1.
Run the Computer Setup (F10) Utility.
2.
If the system does not recognize the new device,
verify that the device is listed in the Computer Setup
(F10) Utility.
If it is listed, the probable cause is a driver problem.
If it is not listed, the probable cause is a hardware
problem.
3. If this drive is newly installed, enter Setup and try
adding a POST delay under Advanced>Power-On.
Drive responds slowly
immediately after power-up.
Run the Computer Setup (F10) utility, and increase the
POST Delay in Advanced>Power-On Options.
Nonsystem disk or NTLDR missing
message.
System is trying to start from a
nonbootable diskette.
Remove the diskette from the drive.
System is trying to start from a
damaged hard drive.
1.
Insert a bootable diskette into the drive and restart
the workstation.
2.
If the hard drive is still inaccessible and MBR Security
is enabled, try restoring the previously saved
MBR image by entering Setup and selecting
Security>Restore Master Boot Record.
System files missing or not
properly installed.
1.
Insert a bootable system diskette and restart.
2.
Verify that the hard drive is partitioned and
formatted.
3.
Install the system files for the appropriate operating
system, if necessary.
Hard drive boot disabled in
Computer Setup.
Run the Computer Setup (F10) Utility and enable the hard
drive entry in the Storage>Boot Order list.
Workstation will not start. Hard drive is damaged. Replace the hard drive.
ENWW
Troubleshooting scenarios and solutions
229

HP Z800 Specifications

General

Processor cache	8 MB
Processor model	E5560
Processor frequency	2.8 GHz
Processor cache type	L2
Processor manufacturer	Intel
Processor front side bus	1333 MHz
Number of processors installed	2
Audio system	Integrated High Definition Realtek ALC262 Audio, optional Creative X-Fi Titanium PCIe Audio Card, optional HP Thin USB Powered Speakers
Product type	Workstation
Motherboard chipset	Intel® 5520
ECC	Yes
Maximum internal memory	192 GB
HDD speed	15000 RPM
HDD capacity	446 GB
HDD interface	Serial Attached SCSI (SAS)
Optical drive type	DVD Super Multi
Card reader integrated	No
I/O ports	Front: 3 USB 2.0, 1 IEEE 1394a, 1 microphone in, 1 headphone out; Rear: 6 USB 2.0, 1 IEEE 1394a, 1 audio in, 1 audio out, 1 microphone in, 2 PS/2, 2 RJ-45 to integrated Gigabit LAN, 1 serial; Internal: 3 USB 2.0
Headphone outputs	1
USB 2.0 ports quantity	9
Parallel ports quantity	0
Power supply	1110 W
Power consumption (typical)	240 W
Non-operating altitude	9100 m
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	8 - 90 %
Operating relative humidity (H-H)	8 - 85 %
Display	HP LP1965 19-inch LCD Monitor, HP LP2065 20-inch LCD Monitor, HP LP2275w 22-inch Widescreen LCD Monitor, HP LP2475w 24-inch Widescreen LCD Monitor, HP DreamColor LP2480zx Professional Display (24-inch widescreen), HP LP3065 30-inch Widescreen LCD Monitor (all sold separately)
Drive bays	3 external 5.25\
Graphics card	-
Keyboard type	HP PS/2 Standard Keyboard
Expansion slots	1 PCI, 1 PCI Express Gen1 (x8 mechanically, x4 electrically), 1 PCI Express Gen2 (x8 mechanically, x4 electrically), 2 PCI Express Gen2 (x16 mechanically, x8 electrically), 2 PCI Express Gen2 x16
Pointing device	HP USB Laser Scroll Mouse
Power requirements	1110 watts wide-ranging, active Power Factor Correction, direct connection Power Supplies
Storage drive type	300 GB 15000 rpm SAS 146 GB 15000 rpm SAS SAS 146 GB + 300 GB
HDD controller type	SATA (10000 rpm) SATA (7200 rpm) SAS (15000 rpm)
Video card features	No integrated Graphic Card
Maximum HDD capacity	450 GB
Storage drive controller	Integrated 6 channel SATA 3 Gb/s controller with RAID (0, 1, 5 or 10) capability, integrated 8 channel SAS controller with RAID (0, 1 or 10) capability, optional LSI 8888 ELP 8-port SAS HW with RAID (0, 1, 5 or 10) capability
Minimum storage drive space	146 GB
Operating system installed	Windows Vista Business
Compatible operating systems	HP Installer Kit for Linux
Chassis type	Mini Tower
Country of origin	China

Weight and Dimensions

Depth	526.5 mm
Width	203.5 mm
Height	445.1 mm
Weight	19500 g