HP Z800 Service Manual

Table 6-6 Audio problems (continued)
Problem Cause Solution
Sound occurs intermittently. Processor resources are being
used by other open
applications.
Shut down all open processor-intensive applications.
Workstation appears to be locked
up while recording audio.
The hard disk might be full.
1.
Before recording, be sure there is enough free space
on the hard disk.
2.
Try recording the audio file in a compressed format.
Solving printer problems
Table 6-7 Printer problems
Problem Cause Solution
Printer does not print. Printer is not turned on and
online.
Turn the printer on and be sure it is online.
The correct printer driver for
the application is not installed.
1.
Install the correct printer driver for the application.
2.
Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace printer port with the address of the printer
used. If the printer works, reload the printer driver.
If you are on a network, you
might not have made a
connection to the printer.
Make the proper network connection to the printer.
Printer might have failed. Run printer self-test.
Printer does not turn on. The cables might not be
connected properly.
ENWW
Troubleshooting scenarios and solutions
233

HP Z800 Specifications

General

Processor cache	8 MB
Processor model	E5560
Processor frequency	2.8 GHz
Processor cache type	L2
Processor manufacturer	Intel
Processor front side bus	1333 MHz
Number of processors installed	2
Audio system	Integrated High Definition Realtek ALC262 Audio, optional Creative X-Fi Titanium PCIe Audio Card, optional HP Thin USB Powered Speakers
Product type	Workstation
Motherboard chipset	Intel® 5520
ECC	Yes
Maximum internal memory	192 GB
HDD speed	15000 RPM
HDD capacity	446 GB
HDD interface	Serial Attached SCSI (SAS)
Optical drive type	DVD Super Multi
Card reader integrated	No
I/O ports	Front: 3 USB 2.0, 1 IEEE 1394a, 1 microphone in, 1 headphone out; Rear: 6 USB 2.0, 1 IEEE 1394a, 1 audio in, 1 audio out, 1 microphone in, 2 PS/2, 2 RJ-45 to integrated Gigabit LAN, 1 serial; Internal: 3 USB 2.0
Headphone outputs	1
USB 2.0 ports quantity	9
Parallel ports quantity	0
Power supply	1110 W
Power consumption (typical)	240 W
Non-operating altitude	9100 m
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	8 - 90 %
Operating relative humidity (H-H)	8 - 85 %
Display	HP LP1965 19-inch LCD Monitor, HP LP2065 20-inch LCD Monitor, HP LP2275w 22-inch Widescreen LCD Monitor, HP LP2475w 24-inch Widescreen LCD Monitor, HP DreamColor LP2480zx Professional Display (24-inch widescreen), HP LP3065 30-inch Widescreen LCD Monitor (all sold separately)
Drive bays	3 external 5.25\
Graphics card	-
Keyboard type	HP PS/2 Standard Keyboard
Expansion slots	1 PCI, 1 PCI Express Gen1 (x8 mechanically, x4 electrically), 1 PCI Express Gen2 (x8 mechanically, x4 electrically), 2 PCI Express Gen2 (x16 mechanically, x8 electrically), 2 PCI Express Gen2 x16
Pointing device	HP USB Laser Scroll Mouse
Power requirements	1110 watts wide-ranging, active Power Factor Correction, direct connection Power Supplies
Storage drive type	300 GB 15000 rpm SAS 146 GB 15000 rpm SAS SAS 146 GB + 300 GB
HDD controller type	SATA (10000 rpm) SATA (7200 rpm) SAS (15000 rpm)
Video card features	No integrated Graphic Card
Maximum HDD capacity	450 GB
Storage drive controller	Integrated 6 channel SATA 3 Gb/s controller with RAID (0, 1, 5 or 10) capability, integrated 8 channel SAS controller with RAID (0, 1 or 10) capability, optional LSI 8888 ELP 8-port SAS HW with RAID (0, 1, 5 or 10) capability
Minimum storage drive space	146 GB
Operating system installed	Windows Vista Business
Compatible operating systems	HP Installer Kit for Linux
Chassis type	Mini Tower
Country of origin	China

Weight and Dimensions

Depth	526.5 mm
Width	203.5 mm
Height	445.1 mm
Weight	19500 g