HPE XP7

Websites
Website Link
Contact Hewlett Packard Enterprise Worldwide
www.hpe.com/assistance
Subscription Service/Support Alerts
www.hpe.com/support/e-updates
Software Depot
www.hpe.com/storage/rmc/swdepot/
Customer Self Repair
www.hpe.com/support/selfrepair
Documentation
Hewlett Packard Enterprise Information Library
www.hpe.com/info/enterprise/docs
RMC Documentation on Hewlett Packard
Enterprise Information Library
www.hpe.com/storage/rmc/docs
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Single Point of Connectivity Knowledge (SPOCK)
Storage Compatibility Matrix
www.hpe.com/storage/spock/
Storage White Papers
www.hpe.com/storage/whitepapers
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a
customer self-replaceable part must be replaced, it will be shipped directly to you so that you can install it
at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
300 Websites