Huawei OceanStor V5 Series User Manual

Before contacting Huawei for help, you need to prepare the boards, port modules,
screwdrivers, screws, cables for serial ports, network cables, and other required
materials.
9.2 How to Use the Document
Huawei provides guide documents shipped with the device. The guide documents
can be used to handle the common problems occurring in daily maintenance or
troubleshooting.
To better solve the problems, use the documents before you contact Huawei for
technical support.
9.3 How to Obtain Help from Website
Huawei provides users with timely and
ecient technical support through the
regional oces, secondary technical support system, telephone technical support,
remote technical support, and onsite technical support.
Contents of the Huawei technical support system are as follows:
● Huawei headquarters technical support department
● Regional
oce technical support center
● Customer service center
● Technical support website: https://support.huawei.com/enterprise/
You can query how to contact the regional
oces at https://
support.huawei.com/enterprise/.
9.4 Ways to Contact Huawei
Huawei Technologies Co., Ltd. provides customers with comprehensive technical
support and service. For any assistance, contact our local
oce or company
headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's
Republic of China
Website: https://e.huawei.com/
OceanStor V5 Series
Parts Replacement 9 How to Obtain Help
Issue 15 (2019-12-30) Copyright © Huawei Technologies Co., Ltd. 264

Huawei OceanStor V5 Series Specifications

General

Drive Types	SSD, SAS, NL-SAS
Data Reduction	Deduplication, Compression
Series	OceanStor V5
Category	Storage
Supported Protocols	FC, iSCSI, NFS, CIFS, HTTP
RAID Levels	0, 1, 3, 5, 6, 10, 50
Data Protection	remote replication
Operating System Compatibility	Windows, Linux, VMware, AIX, HP-UX
High Availability	Redundant components, controller failover
Power Supply	Redundant power supplies
Cooling	Redundant fans