IBM System x3100 M4 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The ServerGuide program will
not start the operating-system
CD.
Make sure that the operating-system CD is supported by the ServerGuide program.
See the ServerGuide Setup and Installation CD label for a list of supported
operating-system versions.
The operating system cannot be
installed; the option is not
available.
Make sure that the operating system is supported on the server. If the operating
system is supported, no logical drive is defined (RAID servers). Run the
ServerGuide program and make sure that setup is complete.
Software problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
v The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.
2. If you receive any error messages when using the software, see the information
that comes with the software for a description of the messages and suggested
solutions to the problem.
3. Contact your place of purchase of the software.
92 IBM System x3100 M4 Type 2582: Problem Determination and Service Guide

IBM System x3100 M4 Specifications

General

Memory	Up to 32 GB DDR3 ECC UDIMM
Memory Slots	4 DIMM slots
Form Factor	Tower
Chipset	Intel C202
Processor Sockets	1
Processor	Intel Xeon E3-1200 v2 series, Intel Pentium series, Intel Celeron series
Storage	Up to 4x 3.5-inch
Power Supply	350W
Hard Drive Bays	4 x 3.5"
RAID Support	RAID 0, 1, 10
Network Interface	Gigabit Ethernet
Expansion Slots	1 x PCIe 3.0 x16, 1 x PCIe 2.0 x4
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server