IBM System x3100 M4 Problem Determination And Service Guide

Universal Serial Bus (USB) port problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3100 M4 Type 2582,” on page 151 to determine which components
are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A USB device does not work.
1. Run USB diagnostics (see “Running the diagnostic programs” on page 94).
2. Make sure that:
v The correct USB device driver is installed.
v The operating system supports USB devices.
3. Make sure that the USB configuration options are set correctly in the Setup
utility program.
4. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
Chapter 3. Diagnostics 93

IBM System x3100 M4 Specifications

General

Memory	Up to 32 GB DDR3 ECC UDIMM
Memory Slots	4 DIMM slots
Form Factor	Tower
Chipset	Intel C202
Processor Sockets	1
Processor	Intel Xeon E3-1200 v2 series, Intel Pentium series, Intel Celeron series
Storage	Up to 4x 3.5-inch
Power Supply	350W
Hard Drive Bays	4 x 3.5"
RAID Support	RAID 0, 1, 10
Network Interface	Gigabit Ethernet
Expansion Slots	1 x PCIe 3.0 x16, 1 x PCIe 2.0 x4
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server