Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Please ensure that the IMM is
flashed with the correct firmware.
The IMM is unable to match its
firmware to the server.
Error The server does not support the
installed IMM firmware version.
Update the IMM firmware to a
version that the server supports.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of a
cluster solution, verify that the
latest level of code is supported
for the cluster solution before you
update the code.
IMM reset was caused by
restoring default values.
Info The IMM has been reset because
a user has restored the
configuration to its default
settings.
No action; information only.
IMM clock has been set from NTP
server %1.
(%1 = IBM_NTPService.
ElementName)
Info The IMM clock has been set to
the date and time that is provided
by the Network Time Protocol
server.
No action; information only.
SSL data in the IMM configuration
data is invalid. Clearing
configuration data region and
disabling SSL+H25.
Error There is a problem with the
certificate that has been imported
into the IMM. The imported
certificate must contain a public
key that corresponds to the key
pair that was previously
generated through the Generate
a New Key and Certificate
Signing Request link.
1. Make sure that the certificate
that you are importing is
correct.
2. Try to import the certificate
again.
Flash of %1 from %2 succeeded
for user %3.
(%1 = CIM_ManagedElement.
ElementName;
%2 = Web or LegacyCLI; %3 =
user ID)
Info A user has successfully updated
one of the following firmware
components:
v IMM main application
v IMM boot ROM
v UEFI firmware
v Diagnostics
v System power backplane
v Remote expansion enclosure
power backplane
v Integrated service processor
v Remote expansion enclosure
processor
No action; information only.
Flash of %1 from %2 failed for
user %3.
(%1 = CIM_ManagedElement.
ElementName; %2 = Web or
LegacyCLI; %3 = user ID)
Info An attempt to update a firmware
component from the interface and
IP address has failed.
Try to update the firmware again.
Chapter 3. Diagnostics 151
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