IBM System x3650 M3 4255 Service Guide

Table 10. Integrated management module error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, Types 4255, 7945, and 7949 server,” on page 157 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Watchdog %1 Screen Capture
Occurred.
(%1 = OS Watchdog or Loader
Watchdog)
Error An operating-system error has
occurred, and the screen capture
was successful.
1. Reconfigure the watchdog
timer to a higher value.
2. Make sure that the IMM
Ethernet over USB interface
is enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for
the operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
Watchdog %1 Failed to Capture
Screen.
(%1 = OS Watchdog or Loader
Watchdog)
Error An operating-system error has
occurred, and the screen capture
failed.
1. Reconfigure the watchdog
timer to a higher value.
2. Make sure that the IMM
Ethernet over USB interface
is enabled.
3. Reinstall the RNDIS or
cdc_ether device driver for
the operating system.
4. Disable the watchdog.
5. Check the integrity of the
installed operating system.
6. Update the IMM firmware.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify
that the latest level of code is
supported for the cluster
solution before you update
the code.
Running the backup IMM main
application.
Error The IMM has resorted to running
the backup main application.
Update the IMM firmware.
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part of a
cluster solution, verify that the
latest level of code is supported
for the cluster solution before you
update the code.
150 IBM System x3650 M3 Types 4255, 7945, and 7949: Problem Determination and Service Guide

IBM System x3650 M3 4255 Specifications

General

Form Factor	2U Rack
Chipset	Intel 5520
Max Processors	2
Processor	Intel Xeon 5600 series
Memory	Up to 192GB DDR3
Network Interface	Dual-port Gigabit Ethernet
Hard Drive Bays	Up to 16 x 2.5" or 6 x 3.5"
RAID Support	RAID 0, 1, 10
Memory Slots	18 DIMM slots
Operating System Support	Microsoft Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware