v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7979 and 1914 server,” on page 79 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
162 Device configuration error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the following components, one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be reseated by a trained service
technician only)
3.
Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, then it
must be replaced by a trained service
technician only)
c. (Trained service technician only) System
board
163 Real-time clock error. (time of day not set)
1. Run the Configuration/Setup Utility program,
select Load Default Settings, make sure that the
date and time are correct, and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
175 Service processor code on optional service
processor adapter corrupted or not loaded.
1. Update the firmware on the optional Remote
Supervisor Adapter II SlimLine (see “Updating the
firmware” on page 145).
2. Replace the optional Remote Supervisor Adapter
II SlimLine.
184 Power-on password damaged.
1. Restart the server and enter the administrator
password; then, run the Configuration/Setup
Utility program, select Load Default Settings,
and save the settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
Chapter 2. Diagnostics 29
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