Integra ASSIST PLUS - ASSIST PLUS Troubleshooting Guide

ASSIST PLUS – Operating instructions V02 Operation
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4.5 Troubleshooting
Problem Probable cause Remedy
The connection
between pipette and
ASSIST PLUS can-
not be established.
• The two instruments have not
been paired or the pairing
was lost.
• From the main menu of the
pipette go to Toolbox -> ASSIST
PLUS and select Bluetooth
Pairing, see “3.9.3
Device
Information” on page 14. Follow
the instructions on the pipette
screen.
Error LED (18)
blinks red
• ASSIST PLUS motor lost
steps during movement.
• Pipetting heights were set
wrong and the pipette
crashed into the plate.
• Follow the instructions on the
pipette display.
After firmware
update, the Error
LED (18
) blinks red
and ASSIST PLUS
cannot be started.
• Firmware may be corrupted. • Contact INTEGRA Bioscience
service.
The tip height is not
correct using 12.5,
300 or 1250 μl Grip-
Tips.
• Wrong tip type set. • Enter the tip type used, see
“3.9.5
Tip Monitor” on page 15.