Version 2.4 (03/2020) Online
Translation of the original operating manual 49 of 54
Assistance in the event of faults
7.2 Cleaning
¾ Remove any foreign bodies and coarse impurities from the surface of the roller.
¾ Minor impurities can be removed using a damp cloth.
¾ Do not use any sharp-edged tools to clean the RollerDrive.
8 Assistance in the event of faults
WARNING
Risk of injury from following incorrect procedure.
¾ Troubleshooting must only be carried out by authorised, qualied personnel.
¾ Troubleshooting must only be carried out when the system has been disconnected from the power supply.
¾ Switch o the power to the RollerDrive and ensure that it cannot be unintentionally switched on again.
8.1 Troubleshooting
Fault Possible cause Remedy
RollerDrive does not run. No / wrong supply voltage. Check the 24 V DC / 48 V DC
power supply.
RollerDrive connector is not
connected correctly.
Check the cable connection.
Wrong interface selection AI / BI Connect correct RollerDrive
RollerDrive turns in the wrong
direction or at the wrong speed.
Settings for speed and rotational
direction are incorrect.
Change the settings for the Interroll
control system.
Incorrect voltage set point for
rotational speed, should the
RollerDrive not be operated with an
Interroll control system.
Check the voltage set point.
Unusual noises can be heard from
the RollerDrive.
Motor or gears are damaged. Replace the RollerDrive.
Operation of the RollerDrive is
interrupted.
RollerDrive cable is damaged. Check the RollerDrive cable for
damage. If the cable is defective,
replace the RollerDrive.
RollerDrive is overloaded. See „Overload protection“ on
page16.
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