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ION ION-F18L-Series User Manual

ION ION-F18L-Series
35 pages
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WiseFind, WiseWay GUI
& WiseInsight
UPS Software User Manual
for ION-F18L-Series UPS
(with generation 1 SNMP cards)
© 2022 - ION UPS Pty Ltd.

Table of Contents

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ION ION-F18L-Series Specifications

General IconGeneral
CategoryUPS
ModelION-F18L-Series
Input Voltage230VAC
Output Voltage230VAC
Battery TypeSealed Lead Acid Maintenance Free
Operating Temperature0-40°C
Humidity0-95% (Non-condensing)
Dimensions380 x 158 x 198 mm

Summary

Introduction to ION UPS Software

Advisory Notes on ION Software

Explains ION Software is "on premises" and runs on a local network.

Software Operation Mode

Software runs as an EXE and should be left open for full operation.

Operating System Compatibility

Lists compatible OS versions and warns of instability with others.

Quick Start Guide to ION Software

WiseFind (UPS ID) Setup

Used to identify ION UPS products and change IP/Subnet/Gateway info.

WiseWay (UPS GUI) Overview

Monitor and remotely control UPS functions via a web browser.

WiseInsight (UPS Monitoring) Setup

Monitor multiple UPS devices by IP address and view statistical data.

WiseInsight (UPS Map & Alerts)

Set alerts for power events and map UPS network for problem identification.

WiseClose (Safe Shutdown) Guide

Safely shut down Windows PCs/servers before UPS battery exhaustion.

Software Components Overview

WiseFind Software Component

Software for finding and modifying network connectivity of ION F18L-Series UPS.

WiseWay Software Component

HTML/Browser-Based monitoring of individual SNMP cards.

WiseInsight Software Component

Multi UPS monitoring software for network-connected ION UPS devices.

WiseClose Software Component

Safe shutdown software for Windows PC or server.

Instructions for WiseFind

WiseFind Installation Procedure

Install the WiseFind software using the setup executable.

Launching the WiseFind Program

Open WiseFind after installation by double-clicking the program icon.

WiseFind Main Interface Overview

Overview of the WiseFind screen for searching and managing UPS devices.

Searching for UPS Devices with WiseFind

Perform a network search for ION UPS devices and view their details.

Changing Connected UPS IP Address

Re-assign IP address to static or DHCP for UPS devices.

Launching WiseWay GUI from WiseFind

Launch the WiseWay GUI via the WiseFind application.

Instructions for WiseWay

WiseWay GUI Monitoring and Control

Monitor and control individual UPS functions like self-test, bypass, restart.

WiseWay Login Process

Log in to the WiseWay GUI using default or changed credentials.

WiseWay Browser Compatibility

Lists compatible web browsers for accessing the WiseWay GUI.

WiseWay Home Screen Overview

Displays live real-time data for the connected UPS on the home screen.

WiseWay System Status Information

Provides an overview of system, UPS, and network status information.

WiseWay Basic UPS Information

Displays basic UPS device information like manufacturer and model.

WiseWay Real-Time Data Display

Shows real-time data for communications, input, output, bypass, and battery.

WiseWay Real-Time Status Monitoring

Displays real-time status, highlighting potential alarm triggers.

WiseWay Module Real-Time Status

Shows real-time data from SMS Relay modules (not applicable for ION UPS).

WiseWay Charts Display

Displays real-time data graphically, including battery capacity, temperature, and load.

WiseWay Remote Control Functions

Perform remote control functions like self-test, discharge test, shutdown.

WiseWay UPS Settings Configuration

Change settings for UPS, including parameters, log capture rate, and alarm settings.

WiseWay UPS Plan Task Scheduling

Schedule tasks for the UPS device, such as discharge tests or shutdowns.

WiseWay Wake On LAN Feature

Remotely wake up supported devices on the network via a magic packet.

WiseWay Network Settings

Adjust network settings to maintain communication with the monitored UPS.

WiseWay SNMP Settings

Configure SNMP settings for Trap notifications and network monitoring.

WiseWay Email Alert Settings

Set up email alerts for alarm situations and configure recipients and event triggers.

WiseWay SMS Settings

SMS Setting is NOT compatible with ION UPS systems.

WiseWay System Settings

Name the UPS device, administrator, and location for easy identification.

WiseWay Event Log Query

View all alarm events that have occurred on the UPS for a given month.

WiseWay SMS Log

SMS Log is NOT compatible with ION UPS systems.

WiseWay UPS Data Log

Records UPS power data including voltage, frequency, load, capacity, and temperature.

WiseWay Firmware Update Procedure

Update UPS system or SNMP card firmware via website or FTP.

WiseWay Port Debug Tool

Download files for analysis by the manufacturer in case of system failure.

WiseWay About Information

Displays hardware and firmware version numbers and serial number of the SNMP card.

Instructions for WiseInsight

WiseInsight Software Installation

Install the WiseInsight software using the setup executable.

Launching and Logging into WiseInsight

Open WiseInsight and log in using default credentials.

WiseInsight Main Screen Overview

Displays connected UPS devices and allows adding/launching devices.

WiseInsight System Tab Settings

Configure system display, data save/poll frequency, auto login, and alarms.

WiseInsight Protocol Tab Settings

Change SNMP trap protocols, ensuring consistency with the network adapter.

WiseInsight Device Tab Settings

Configure which live data is shown on main screen tabs, including environmental data.

WiseInsight Email Settings

Set up email alerts for system alarms and configure recipients and event triggers.

WiseInsight SMS Settings

SMS Setting is NOT compatible with ION UPS systems.

WiseInsight Export Settings

Save system configuration (settings and email settings) to a PC.

WiseInsight Import Settings

Import previously exported configuration settings into WiseInsight.

Quitting the WiseInsight Program

Exits the WiseInsight program.

Launching a UPS Device in WiseInsight

Open the WiseWay GUI in a web browser for a selected device.

Searching for UPS Devices in WiseInsight

Scan the network for ION UPS systems to add to WiseInsight.

Adding a UPS Device Manually

Manually add a device by entering its IP address and MIB settings.

Updating UPS Device Information

Change the device name or MIB setting for a highlighted device.

Deleting a UPS Device in WiseInsight

Delete a device from the Station menu, including its history and logs.

Exporting UPS Device Information

Export device information as a .db file, including location and details.

Importing UPS Device Information

Import device information from a previously exported .db file.

WiseInsight Voice Alarm Confirmation

Deactivates an audible alarm that plays after an alarm.

WiseInsight Event Confirmation

Confirms alarm events, preventing them from displaying in the main event area.

WiseInsight Password Change

Change the password for the logged-in user.

WiseInsight User Management

Add or delete users, and manage their read/write access permissions.

WiseInsight SMS Log

SMS Log is unavailable with ION UPS systems.

WiseInsight Data Log Query

Shows power data for selected UPS, useful for diagnosing problems.

WiseInsight Event Log

Lists all past alarms for connected UPS devices, sortable by IP and date.

WiseInsight Icon View

Displays connected UPS units as icons in the main display window.

WiseInsight Table View

Displays connected UPS units as icons with additional information in a table format.

WiseInsight Map View

View uploaded floor plans and arrange UPS icons for visual location representation.

WiseInsight Real Data Display

Displays real-time data including input, output, battery, load, and bypass information.

WiseInsight Real-Time Charts

Displays real-time data graphically, showing battery, load, temperature, and voltage curves.

WiseInsight Real-Time State

Displays real-time alarm status, indicating normal or abnormal states.

WiseInsight Device Information

Displays basic device information like name, model, and location.

WiseInsight Environment Tab

Displays temperature and humidity collected by an environmental module.

WiseInsight Control Functions

Allows control of UPS system aspects like selftest and remote shutdown.

WiseInsight Main Program Icon Menu

Hide/Show Station Tree

Hides and shows the Station Menu on the left.

Return to Parent Area

Returns the software to the main view screen.

Add Device via Icon

Opens the Add Device Interface to add a device by IP address.

Update Device via Icon

Opens the Update Device Interface to rename the selected UPS.

Delete Device via Icon

Opens the Delete Device Interface to delete the selected device.

Voice Confirm Alarm Silence

Silences an activated voice alarm.

Event Confirm Alarm Instances

Opens the alarm event window to confirm alarm instances.

SMS Log via Icon

Shows a log of sent SMS messages (not compatible).

Data Log via Icon

Opens the Data Log window to query and export data logs.

Event Log via Icon

Opens the Event Log window to query and export event logs.

Email Setting via Icon

Opens the Email Settings menu to adjust email alarm settings.

SMS Setting via Icon

Opens the SMS Settings menu (not compatible).

System Setting via Icon

Opens the System Settings menu to change system and SNMP preferences.

Quit WiseInsight Program

Exits the program.

Instructions for WiseClose

WiseClose Software Installation

Install the WiseClose software using the setup executable.

Launching the WiseClose Program

Open WiseClose after installation by double-clicking the program icon.

WiseClose Quick Setup Wizard

Guides through initial connection to a UPS and main settings.

WiseClose Quick Setup IP Address

Enter the IP address of the UPS to monitor with WiseClose.

WiseClose Quick Setup Shutdown Timers

Set timers for system shutdown based on utility or UPS failure.

WiseClose Quick Setup Boot at Startup

Configure automatic program startup and pop-up timer duration.

WiseClose Quick Setup Completion

Confirms setup completion, showing UPS IP and status indicators.

WiseClose General Settings

Change general settings, including saving open files and running programs before shutdown.

WiseClose Network Settings

Adjust network settings to maintain communication with the monitored UPS.

WiseClose Log Viewing

Shows a log of the last closed operating system and saved documents.

WiseClose Event Log

Displays a log of power events captured by WiseClose.

WiseClose Alarm Prompt Dialog

Shows an alarm prompt with a countdown timer for safe shutdown.

Windows 10 Installation Addendum

Win10Pcap Plugin Setup Wizard

Install the Win10Pcap plugin required for WiseFind and WiseInsight on Windows 10.

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