P/N 960-000173R_Rev. A {EDP #229278} © 2013, JAPAN CASH MACHINE CO., LTD.
EBA
®
Series Banknote Acceptor (EBA-40) Integration Guide
Acceptance rates
Dirt and/or stains on the
Rollers, Belts and Lenses.
Clean the Transport path. Refer to “Preventive Maintenance” on page 18.
The Unit has been
disassembled, and calibration
adjustments have not
occurred following a
reassembly.
Calibrate the Sensors after reassembling the EBA Unit.
The wrong Software version
or an older Software version
is being used.
Make sure that the programmed Software is the latest version, and it
supports the Currency values and specific Country allowing acceptance.
Software not designed to
accept current Banknotes
Check the particular specifications for the required Banknote Type
Acceptance, and make sure the Banknotes will be accepted by the Software
loaded (e.g., check denomination/issuing year).
Upper Guide can not
be opened
Centering Guides are not at
their Home position.
Turn the Power OFF and ON again. This action should tell the Host Machine
to send a Reset Command to re-initialize the Unit.
If power cannot be applied, use a Hexagonal Nut Driver to open the Upper
Guide, and manually reset the Guide.
All Banknotes being
rejected
Incorrect software
(
different Currency type).
Download the correct Software for Currency being accepted.
Banknotes are not being
accepted by the Software.
Make sure the Banknote values required are included in the Software
Specifications (e.g., denominations/issuing year).
Incorrect DIP Switch settings.
Enable all denominations by setting all DIP Switches to OFF.
Banknote acceptance is being
inhibited by a Host Controller
command.
Enable Banknote acceptance for the required Host Command.
Validation Sensor failure.
Change the CPU Board and Sensor Board.
Unit was disassembled and
calibration did not occur
following reassembly.
Calibrate all EBA Sensors following reassembly.
Motor
continues to run
Upper Guide is open.
Firmly close the Upper Guide.
A foreign object or a jammed
Banknote is stuck in the
Transport path.
Open the Upper Guide, remove the foreign object or jammed Banknote, and
close the Cover.
Motor Driver failure.
Conduct a Forward/Reverse Motor Rotation Test.
Can not enter the
TEST mode
Incorrect DIP Switch settings.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the EBA Unit.
Dip Switch failure.
See “DIP Switch Configurations” on page 10 regarding the DIP Switch Test,
and conduct a DIP Switch TEST to check if the specific DIP Switch Block
contains a failure.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Table 21 Adjustment Fault Conditions
Symptoms/Error
Me
ssages
Possible Fault Causes Corrective Action Required
Can not start the EBA
Calibration Tool for
Maintenance.exe
program by double-
clicking on its Icon
PC Operating System (OS) is
not compatible.
The current Adjustment program only supports the Windows 2000/XP/
Windows 7 Operating System.
The Program Files are
corrupted.
Request the correct programs from JCM.
Communication Error
Wrong or inappropriate
con
nections
Check the PC Harness connections and the related EBA Interface
Connectors for damage. Check for any bent, missing or damaged Pins in the
Connector Plug and/or Receptacle.
EBA Switch settings are
incorrect.
Set the DS1 DIP Switch No. 8 to ON, and reapply power to the EBA Unit.
DIP Switch failure.
See “DIP Switch Configurations” on page 10 regarding DIP Switch settings
and conduct a DIP Switch Test.
CPU Board failure.
Exchange the CPU Circuit Board with a known good Circuit Board.
Adjustment Error
Incorrect Reference
Paper t
ype.
Follow the instructions provided in the “EBA Calibration Tool for
Maintenance.exe” Program and use the correct recommended
Reference Paper.
Validation Sensor failure.
Change the CPU Board and Sensor Board.
Table 20 General Fault Conditions (Continued)
Symptoms/Error
Messages
Possible Fault Causes Corrective Action Required
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