Juniper AP32 User Manual

• The MAC address of the AP
• Details of the purchase order for the AP
The support team will release the AP aer verifying the details.
Troubleshoot Access Point Disconnecon Issues
Table 12 on page 58 lists the LED behavior when issues cause an access point (AP) to disconnect from
the network.
Table 12: Troubleshoot AP Disconnecon Issues
LED Color Blink Paern Issue Steps to Troubleshoot
O The AP is not receiving
power.
1. Check whether the
switch port connected
to the AP learns the
MAC address of the
AP.
2. Check the power logs
on the AP to verify
that PoE is enabled on
the switch port.
3. Check whether the
switch is supplying
power to the AP.
Change the cable and
the switch port to see
whether the AP
powers on.
4. If you have a working
AP, swap it with the
faulty AP. Check
whether the issue
persists.
NOTE: If your APs are
already installed and
you cannot swap any
AP, skip this step.
58

Juniper AP32 Specifications

General

Brand	Juniper
Model	AP32
Category	Wireless Access Point
Language	English