Juniper AP32 User Manual

Troubleshoot a Juniper Access Point
IN THIS SECTION
Status LED Blink Paerns | 46
Troubleshoot AP Claiming Issues | 57
Troubleshoot Access Point Disconnecon Issues | 58
Read this topic to learn how you can troubleshoot issues on your access point (AP) without opening a
support cket. You can use the status LED on your AP to determine some of the issues—for example,
connecvity issues.
Here are some basic steps that you can perform to troubleshoot the AP:
• Check the LED blinking paern to idenfy possible errors. See "Status LED Blink Paerns" on page
46.
• Check whether the AP is receiving power from the switch.
• Check whether the connected switch can learn the MAC address of the AP.
• Check whether the AP works correctly by using a dierent cable and dierent switch port.
• Verify that the required ports are open on the rewall. See Firewall Conguraon.
For issues related to claiming an AP, see "Troubleshoot AP Claiming Issues" on page 57.
For issues related to AP disconnecon, see "Troubleshoot Access Point Disconnecon Issues" on page
58.
If you are sll unable to resolve the issue, raise a support cket. See Create a Support Ticket for
instrucons on how to raise a support cket.
Status LED Blink Paerns
A Juniper Access Point (AP) has one mulcolor status LED that indicates various states as described in
No Link Title.
46

Juniper AP32 Specifications

General

Brand	Juniper
Model	AP32
Category	Wireless Access Point
Language	English