Juniper AP32 - Page 67

Table 12: Troubleshoot AP Disconnecon Issues (Connued)
LED Color Blink Paern Issue Steps to Troubleshoot
DHCP Discover,
Oer, Request,
Acknowledgment
(DORA) process is
failing.
• If your laptop is
able to obtain an IP
address whereas
the AP is unable to
obtain an IP
address, contact
the Juniper
support team
Troubleshoong steps for
stac conguraon:
If the AP was connected
to the Juniper Mist cloud
earlier, check the stac
conguraon on the
Juniper Mist portal. If the
stac conguraon is
incorrect, then the AP will
not be able to connect to
the Juniper Mist cloud. To
correct the stac
conguraon:
1. Power o the AP by
shung down the PoE
on the switch
connected to the AP.
Alternavely, you can
remove the physical
cable that provides
power to the AP.
2. Correct the
conguraon on the
switch port.
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