Table 12: Troubleshoot AP Disconnecon Issues
(Connued)
LED Color Blink Paern Issue Steps to Troubleshoot
DHCP Discover,
Oer, Request,
Acknowledgment
(DORA) process is
failing.
• If your laptop is
able to obtain an IP
address whereas
the AP is unable to
obtain an IP
address, contact
the Juniper
support team
Troubleshoong steps for
stac conguraon:
If the AP was connected
to the Juniper Mist cloud
earlier, check the stac
conguraon on the
Juniper Mist portal. If the
stac conguraon is
incorrect, then the AP will
not be able to connect to
the Juniper Mist cloud. To
correct the stac
conguraon:
1. Power o the AP by
shung down the PoE
on the switch
connected to the AP.
Alternavely, you can
remove the physical
cable that provides
power to the AP.
2. Correct the
conguraon on the
switch port.
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