Name: Juniper AP32
Brand: Juniper
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Table 12: Troubleshoot AP Disconnecon Issues

(Connued)

LED Color Blink Paern Issue Steps to Troubleshoot

d. Power on the AP.

3. Perform port mirroring

for the switch port and

obtain the packet

capture. In the DHCP

oer packet from the

server, check whether

the dns server eld

displays an IP address.

•

If the dns server

eld does not

display an IP

address, contact

your DNS server

team to x the

conguraon on

the DNS server.

• If the dns server

eld displays an IP

address, contact

Juniper Mist

support to

troubleshoot the

issue.

Table of Contents3
About this Guide5
Overview6
AP32 Access Points Overview7
AP32 Components9
Requirements and Specifications11
AP32 Specifications12
AP32 Power Requirements14
Installation and Configuration15
Claim a Juniper Access Point16
Obtain the Claim Code or Activation Code for an AP16
Claim an AP Using a Web Browser17
Claim an AP Using the Mist AI Mobile App18
Mount an AP32 Access Point20
Supported Mounting Brackets for AP3221
Universal Mounting Bracket (APBR-U) for Juniper Access Points22
Mount an Access Point on a Single-Gang or 3.5-Inch or 4-Inch Round Junction Box24
Mount an Access Point on a Double-Gang Junction Box26
Mount an Access Point on an EU Junction Box27
Mount an Access Point on a US 4-Inch Square Junction Box29
Mount an Access Point on a 9/16-Inch or 15/16-Inch T-Bar30
Mount an Access Point on a Recessed 15/16-Inch T-Bar31
Mount an Access Point on a Recessed 9/16-Inch T-Bar or Channel Rail33
Mount an Access Point on a 1.5-Inch T-Bar35
Mount an Access Point on a 1/2-Inch Threaded Rod36
Mount an AP32, AP33, AP41, or AP43 Access Point on a 5/8-Inch Threaded Rod39
Mount an AP32, AP33, AP41, or AP43 Access Point on a 16-MM Threaded Rod40
Connect an AP32 to the Network and Power It on42
Rename a Juniper Access Point in the Mist Portal43
Assign an Access Point to a Site45
Release an Access Point from an Organization45
Upgrade the Firmware on a Juniper Access Point46
Check for AP Firmware Updates46
Upgrade the Firmware on an AP Manually47
Reset an Access Point to the Factory-Default Configuration48
Troubleshoot50
Troubleshoot a Juniper Access Point51
Status LED Blink Patterns51
Troubleshoot AP Claiming Issues62
Troubleshoot Access Point Disconnection Issues63
Contact Customer Support76

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Juniper AP32 Specifications

General

Brand	Juniper
Model	AP32
Category	Wireless Access Point
Language	English

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Table of Contents

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Juniper AP32 Specifications

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