Installation Manual Troubleshooting
47k2evo702 - 201610Kaba c-lever and variants
8 Troubleshooting
This chapter provides important information for analysing errors and troubleshoot-
ing.
8.1 Error analysis
Symptoms Possible causes Measures
The use of a master or user me-
dium is confirmed via various
acoustic and/or visual signals
by the components
1 x very
short
9 x
flashes
red
– Battery "Low"
(V4 from FW 42.XX)
– Replace the batteries
Door does not open: authorisa-
tion via an authorised user me-
dium is confirmed by acoustic
signals
1 x very
long
— – Alarm — Battery "Empty" – Replace the batteries
Door does not open: no re-
sponse to authorisation via an
authorised user medium
— — – Battery fully discharged
– Component not programmed
yet
– Emergency power supply, re-
place the batteries
– Program the component
Door does not open: authorisa-
tion by an authorised user me-
dium is confirmed via acoustic
and visual signals
8 x
short
8 x
short
red
– Self-test could not be com-
pleted
– Check or replace the coupling
unit
Door does not open: authorisa-
tion by an authorised user me-
dium is confirmed via acoustic
and visual signals
4 x
short
4 x
short
red
– Medium not programmed
– Outside the time window
– Program medium
– Check time profiles
Door does not open: authorisa-
tion by an authorised user me-
dium is confirmed via acoustic
and visual signals
1 x long
1 x
short
1 x long
1 x
short
green
– Internal clock in component
has failed
– Check programming and
clock time
User medium cannot be pro-
grammed
— — – 4000 media or groups already
programmed in the e-module
– Faulty medium
– Not the correct technology
– Contact customer service
Master medium cannot be pro-
grammed
1 x
short
1 x red – E-module already pro-
grammed
– Carry out INI reset for e-mod-
ule
Master medium is not detected — — – Antenna not connected to e-
module
– No power supply
– Establish connection or
power supply
Other errors 3 x
short
1 x
short
red
1 x
short
green
1 x
short
red
– Unintentional re-start —
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