Kawai CA501 - Page 80

80
Appendix
Troubleshooting
Problem Possible Cause and Solution Page
The pedals are unstable. Check that the adjustor is set to an appropriate height. P12
There is a noise when pressing
the pedal.
A sound of undamped strings occurs when the damper pedal is pressed regardless
of whether keys are pressed or not. This is not a fault.
▋ Connection
Problem Possible Cause and Solution Page
The instrument is unable to
connect to a smart device.
• Check to see if the instrument’s Bluetooth function is enabled.
• Use the application’s settings to connect, instead of the Bluetooth setting of the smart
device.
P78
Connection fails for the paired
smart device.
If the connection gets cut o immediately after pairing, turn o the Bluetooth setting
on the smart device and turn it back on, then try connecting the device again.
P78
The name of the piano does
not appear in the smart device.
It’s possible that another device is connected to the piano’s Bluetooth MIDI/Bluetooth
Audio. Press and hold the [LEFT] button and [EFFECTS] button on the Home screen to
cancel pairing.
P77
Unable to send recorded per-
formance of built-in songs.
Recorded performances of built-in songs will not output from Bluetooth MIDI.
▋ Playing back a song
Problem Possible Cause and Solution Page
The playback of a lesson song
does not start.
Select a song and then press the [PLAY/STOP] button. P37
No sound is coming out when
playing back a song (MP3 or
WAV).
Check that the volume of the USB Recorder is not 0.
Cannot play back songs saved
in a USB memory device.
The data format may be incompatible.
Transfer speed of the USB memory device may be too slow for playing back audio les.
Try another USB memory device that supports USB2.0 Hi-Speed.
P17
The volume of the MP3 or WAV
audio le is too quiet, or too
loud (distorted).
Adjust the recording level setting. P21
Unintended sound comes out
when playing back an SMF le.
No sound is coming out when
playing back an SMF le.
This instrument is not GM compatible.
Therefore, the le may be played with dierent sounds from GM devices or not played
at all depending on the sounds. This is not a fault.