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A 53210A Error Messages
234 Keysight 53210A User’s Guide
Device Specific Errors
-310
System Error;
internal software error
At power-on, the firmware is unable to obtain information from the
instrument’s non-volatile memory to complete initialization. Cycle
power again. Contact Keysight if the error remains.
-310
System Error;
failed to erase calibration data in PIC
EEProm
For system errors related to erasing, reading, or writing calibration
data, verify that the instrument has the latest firmware revision
installed. Firmware updates can be located beginning at the
“Technical Support” tab at www.keysight.com/find/53210A. If the
error condition remains, contact Keysight.
-310
System Error;
failed to erase system information in PIC
EEProm
For system errors related to erasing, reading, or writing system
information, verify that the instrument has the latest firmware
revision installed. Firmware updates can be located beginning at
the “Technical Support” tab at www.keysight.com/find/53210A. If
the error condition remains, contact Keysight.
-310
System Error;
I2C Comms Failure
I2C related errors if they occur, will occur most often during boot
up when power is cycled. If this type of error occurs cycle power
again. If the error remains, contact Keysight with a complete
description of the error message.
-313
Calibration memory lost;
memory corruption detected
The instrument was unable to reference calibration data in
non-volatile memory. Perform a recalibration.
-313
Calibration memory lost;
due to firmware revision change
The instrument’s calibration data has been erased following a
instrument firmware update. Recalibration of the instrument is
required.
-314
Save/recall memory lost;
memory corruption detected
The instrument state saved by the *SAV? command in non-volatile
(flash) memory has been lost.
-314
Save/recall memory lost;
due to firmware revision change
The instrument state saved by the *SAV? command in non-volatile
(flash) memory has been lost due to a firmware update.
-315
Configuration memory lost;
memory corruption detected
User-preference settings such as I/O settings, the reference
oscillator setting, measurement time out setting,... have been lost.
-315
Configuration memory lost;
due to firmware revision change
User-preference settings such as I/O settings, the reference
oscillator setting, measurement time out setting,... have been lost
due to a firmware update.
-330 Self-test failed See the appended message for more information.
Table A-1 53210A Error Message Descriptions.
Code Message Description

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