12
Troubleshooting
12-8 bizhub 500/420
To clear a paper misfeed
0 When removing misfeed paper, be careful that the paper does not tear
and remain in the machine.
0 When the right side door and conveyance cover are opened, it is possible
to touch the drum. Do not touch or scratch the surface of the drum.
Do not leave opened the conveyance cover for a long time. The drum
may be damaged by a long period of exposure.
1 The illustration screen is displayed.
Touch [Illustration] on the JAM Location Display Screen.
2 Clear the paper misfeed according to the instructions that are
displayed on the screen.
– If the description of the illustration extends over multiple pages,
[Next %] is displayed on the lower-right corner of the screen. Touch
[Next %] to display the next screen.
– To return to the previous illustration description screen, touch
[Back].
3 After the procedure is finished, the Basic Screen is displayed.
– If paper misfeeds occurred at multiple locations, the JAM Location
Display Screen is restored. Check the screen for messages and the
location of the next misfeed to be cleared, and then repeat steps 1
and 2.
– After all paper misfeeds have been cleared, the Basic Screen is
restored.
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