2big NAS User Manual 79
Failed Connection
If you receive an error that your NAS is unable to connect to the internet, you may need to configure port
forwarding, or if you are using a proxy, the proxy configuration could be preventing the remote connection.
If the issue is related to your router, you will need to access its administration page in order to forward a port
(by default, 8080), which will create a path from your NAS to the internet. Refer to your router's documentation
for details.
Navigate to the Dashboard > Network page.1.
Next to the Name field, click the configuration icon, then select Advanced settings.2.
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