Leisure Unity 2020 - Service Assistance; Reporting Safety Defects

INTRODUCTION UNITY MOTORHOME
22
SERVICE ASSISTANCE
Your dealer will assist you with any additional information
you need and will answer any questions you have
about the operation of your motorhome. When it’s
time to service the vehicle, remember that your dealer
knows your motorhome best and is dedicated to your
satisfaction. Your dealer will provide quality maintenance
and assistance during your period ownership. Triple
E RV strongly recommends that you follow a regular
maintenance schedule to keep your motorhome
functioning at its best.
Call the following numbers if you require warranty
assistance while traveling:
Triple E RV: 18779929906
Canada Sprinter Customer Service:
18003870100 www.thesprinter.ca
US Sprinter Customer Service:
18777628267 www.mbsprinterusa.com
Emergency Roadside Service* Call:
18772193831
4287 Beltline Road, Box 198
Addison, Texas 75001
*This Emergency Roadside Service is available to
owner of the motorhome during the first two years
after purchase.
REPORTING SAFETY DEFECTS
If you suspect your motorhome has a safety defect that
could cause injury or death, immediately contact Triple
E RV. Also, contact the National Highway Traffic Safety
Administration (NHTSA) in the US or Transport Canada
to report your concern.
NHTSA will investigate the concern if there are a number
of similar complaints. NHTSA has the authority to order
a recall and repair campaign depending on the nature
and severity of the problem.
You can reach the NHTSA by calling the Auto Safety
Hot-line at 18004249393 (2023660123 in
the Washington, DC, area) or by writing to NHTSA,
US Department of Transportation, Washington, DC
20590. The hot-line also will provide you with additional
information on motor vehicle safety.
In Canada, call 16139939851 or write to Transport
Canada and Road Safety, 2780 Sheffield Road, Ottawa,
Ontario K1B 3V9.