c.Removethebattery,memorymodule,MiniPCIExpressCards,opticaldiskdrive,harddiskdriveor
solidstatedriveormSATAsolidstatedrive.SeeChapter6“Replacingdevices”onpage65.
d.Waitfor30seconds,andthenreinstalltheSO-DIMMandtheknowngoodbatteryortheacpower
adaptertotestthecomputerwithminimaldevicesattachedrst.
e.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Removeandreseatthebatterytoensurethatitisproperlyconnected.Referto“Replacingthebattery”
onpage65.
2.Swapbatterieswithanothersimilarmodel,ifavailable.
IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatterypackworksintheother
computerandthatthebatterypackfortheothermodelworksinthiscomputer.
3.Verifythebattery-statusindicator.Referto“Powerstatusindicators”onpage8.
Thebattery-statusindicatorisnormallyilluminatedwheneverthebatteryisinstalledandthecomputeris
on,ortheacpoweradapterisconnectedandthebatteryischarging.Thisindicatormaybeblinkingor
solidineitherorangeorgreencolordependingonthestatusofthebattery.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandthebattery.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forPOSTerrormessages.
Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopcongurationafterthe
POSTiscompleted,checkthefollowingitems:
1.GototheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.
2.GototheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe
errormessage.
Sleepandhibernationproblems
•Problem:Thecomputerenterssleepmodeunexpectedly.
Solution:Iftheprocessoroverheats,thecomputerautomaticallyentersleepmodetoallowthecomputer
tocoolandtoprotecttheprocessorandotherinternalcomponents.Checkthesettingsforsleepmode,
usingPowerManager.
•Problem:Thecomputerenterssleepmode(thesleepindicatorturnson)immediatelyafterPower-on
self-test.
Solution:Ensurethat:
–Thebatteryischarged.
–Theoperatingtemperatureiswithintheacceptablerange.Referto“Operatingenvironment”onpage
14.
Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.
Chapter10.Troubleshootingcomputerproblems141