–MultisessionphotoCD
–VideoCD
–DVD-ROM(DVD-video)
•Problem:ThecomputercannotplayaCD,orthesoundqualityisnotgood.
Solution:Ensurethatthediskmeetsthestandardsforyourcountry.Usually,adiskthatmeetsthelocal
standardsismarkedwithaCDlogoonthelabel.Ifyouuseadiscthatdoesnotmeetthesestandards,we
cannotguaranteethatitwillplay,orthat,ifitdoesplay,thesoundqualitywillbegood.
Asoftwareproblem
Problem:Anapplicationdoesnotruncorrectly.
Solution:Ensurethattheproblemisnotbeingcausedbytheapplication.
Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals
suppliedwiththeapplication.
Checkthefollowing:
•Theapplicationisdesignedtooperatewithyouroperatingsystem.
•Otherapplicationsruncorrectlyonyourcomputer.
•Thenecessarydevicedriversareinstalled.
•Theapplicationworkswhenitisrunonsomeothercomputer.
Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssupplied
withtheapplication.
Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentative
forhelp.
Problemswithportsandconnectors
Thefollowingarethemostcommonproblemswithportsandconnectors.
AUSBproblem
Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.
Solution:OpentheDeviceManagerwindow.EnsurethattheUSBdevicesetupiscorrect,andthatthe
assignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrectbydoingthefollowing:
1.ClickStart➙ControlPanel.
2.ClickHardwareandSound.
3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe
passwordorprovideconrmation.
Referto“Diagnosingproblems”onpage127andrunadiagnostictestoftheUSBconnector.
Dockingstationorportreplicatorproblems
•Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutry
toresumeoperation.
Solution:Ensurethat:
144UserGuide