2-6 Service Manual
7013-XXX
Messages and error codes
User attendance messages
The printer control panel displays messages describing the current state of the printer and indicates possible
printer problems that must be resolved. This topic provides a list of all printer messages, explains what they
mean, and tells how to clear the messages.
The following table lists the messages in alphanumerical order. A message can also be located using the index.
User status and attendance messages
User primary message Explanation
Close Door Message clears when upper and lower doors are closed.
No Analog Phone Line
An analog line is not detected as being plugged into the modem. If the device is in
Analog mode, this has a source of Fax. If the device is in Fax Server mode, and
the 'Enable analog receive' Fax Server setting is set to 'On', this has a source of
Fax Receive. If the device is in Fax Server mode and the 'Enable analog receive'
Fax Server setting is set to 'Off', then this IR is not generated.
Memory Full, cannot
send faxes
After a start, there is no memory to do the fax job. Attempted fax is canceled.
Fax Station Name not set
up
Fax Station number not
set up.
Insert Duplex Page in
Tray <x>
Reload printed page in tray <x>. Cancel Job appears if the job can be canceled.
Install Tray <x> or Cancel
job
Printer detects that tray <x> is missing, where x is 1 or 2. This message appears if
the job was begun, but the paper has not yet been retrieved. The tray is no longer
detected. Replace the indicated tray.
Load <source> <custom
string>
Printer does not detect media meeting the description <custom string> in
<source>, where <source> is Tray 1, Tray 2, Multi-Page Feeder (MP feeder), or
Envelope Feeder.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load <source>
<custom type>
Printer does not detect media meeting the description <custom type> in <source>,
where <source> is Tray 1 or Tray 2.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load <source>
<size>
Printer does not detect media meeting the size requested in the source indicated.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load <source>
<type> <size>
Printer does not detect media meeting the size or type requested in the source
indicated.
• Load the input source with the correct type and size media.
• Cancel the current job.
Load Manual
<custom type>
Printer does not detect media meeting the description <custom type> in the single
sheet feeder (manual feeder).
The following actions can be taken:
• Load paper, and the job continues.
• Press Select ( ), and choose an alternate source for media.
• Cancel the current job.
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