2-12 Service Manual
7013-XXX
200.12 Media detected at manual feeder sensor when not
expected. Possible causes include user insert of media
when motor is running or pre-staged media in the tray.
Carefully remove the tray and notice if the leading
edge of the media is pointed upward and out of the
tray. If so, then inspect the tray wear strips and
replace if necessary.
Inspect the input sensor flag and replace it if it does
not rotate freely or is too loose.
200.13 The input sensor is covered when the media is not
expected (media in machine during warm-up).
Remove the toner cartridge/PC kit and inspect the
input sensor flag. Replace the flag if necessary.
200.14 Trailing edge cleared manual feed, but did not
successfully debounce the sensor. Potential causes
are a small gap or a bouncy manual feed sensor.
Remove the toner cartridge/PC kit. At the front,
remove the upper front guide, and inspect the flag on
the manual input sensor. If the flag is loose, then
replace it. See “Media manual input sensor
removal” on page 4-55.
200.15 UNRECOVERABLE NO GAP JAM. Engine detected
no gap at the manual feeder sensor, attempted to
open the gap by stopping the feed rolls, but no trailing
edge was ever seen at the input sensor.
Remove the toner cartridge/PC kit. At the front,
remove the upper front guide, and inspect the flag on
the manual input sensor. If the flag is loose, then
replace it. See “Media manual input sensor
removal” on page 4-55.
Verify that the media is approved. Inspect the wear
strips in the input tray, and replace if necessary.
200.16 Transport motor error detected Inspect the main motor. See “Main motor service
check” on page 2-30.
200.17 Took too long to ramp up transport motor
200.18 Manual feeder sensor never became uncovered from
the sheet ahead.
Remove the toner cartridge/PC kit. At the front,
remove the upper front guide, and inspect the flag on
the manual input sensor. If the flag is loose, then
replace it. See “Media manual input sensor
removal” on page 4-55.
200.19 The media never reached the input sensor, but was
detected at manual feeder sensor.
Remove the toner cartridge/PC kit, and inspect for
debris in the paper path. Check the bottom of the PC
kit for any obstructions. Remove the upper front
guide, and inspect the pinch rollers.
200.20 The media is too long over the manual feeder sensor.
Possible causes include multi-sheet feed, media size
(length) problem, pre-staged media in the tray.
Verify that the media is approved. Inspect the wear
strips in the tray, and replace if they are worn.
200.22 FAILED SMALL GAP OR NO GAP JAM RECOVERY.
Engine detected small gap or no gap at the manual
feeder sensor, opened the gap by stopping the feed
rolls, but never saw the leading edge of the second
page at the input sensor.
200.23 Laser Servo never started due to potential conflict with
the transfer servo. Possible causes: slow or missing
transport motor positional feedback, or the media is
transferred too quickly to the input sensor.
Verify that the media is approved. Inspect the wear
strips in the tray, and replace if they are worn.
Check the main motor. See “Main motor service
check” on page 2-30.
200.24 The measured gap at the input sensor is too small to
meet the video delivery requirements. (There is not
enough time since prior image finished to start new
image)
Verify that the media is approved. Inspect the wear
strips in the tray, and replace if they are worn.
200.26 The trailing edge never cleared the input sensor when
feeding out the media that was detected during warm-
up.
Error Description Action
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