Do you have Voice Mail service?
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls:
• See “Setting the distinctive ring” on page 60. Setting selections include single ring, double ring, triple ring, and
any ring.
• Consider adding a second telephone line for the printer.
Check country code
Make sure the country code has been set for the country or region where you are operating the printer:
1 From the control panel, press Settings.
2 Press or repeatedly until Device Setup appears.
3 Press .
4 Press or repeatedly until Country appears.
5 Press .
6 Press or repeatedly until the country or region setting indicated by an * appears.
7 If you want to change the country code:
a Press or repeatedly until the country or region where you are operating the printer appears.
b Press to save the setting.
Is your printer memory full?
Change setting to Scan after Dial.
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Dialing and Sending appears.
6 Press .
7 Press or repeatedly until Scan appears.
8 Press .
9 Press or repeatedly until After Dial appears.
10 Press .
Can send but not receive faxes
These are possible causes and solutions. Try one or more of the following:
Load paper
Load paper to print any faxes that have been stored in the printer.
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