Lifesize Icon Guide 33
Section 4: Maintaining and Troubleshooting
This section describes how to maintain your system and use diagnostic tools for troubleshooting.
System Maintenance
Sign in to your video system from a web browser to perform system maintenance.
Restoring a System Configuration
1. Ensure that a current, saved configuration file exists before performing a restore.
NOTE Configuration preferences and options vary across software releases.
Restoring a system configuration by using a file saved from a different
software release can produce unexpected results. Only restore a
configuration that was saved from the same software release.
2. Hang up all calls connected to the system. If calls are connected when you perform a restore, you are
prompted to continue or cancel the restore. If you continue, the system restore process terminates the
calls.
3. Select Maintenance > System Reset > System Restore .
You must have a current system configuration saved prior to executing the system restore function or
you will be unable to return to the previous state.
4. Browse to the system configuration file and click Upload.
Save Maintenance > System Reset > System Save Saves the backup file to your
computer.
Restore Maintenance > System Reset > System Restore Restoring a System Configuration
Reset Maintenance > System Reset > System Reset Resetting the System
Revert Maintenance > System Reset > System Revert Reverting the System to the
Alternate Software Version
Update license keys Maintenance > License Keys Updating License Keys
Upgrade Maintenance > System Upgrade Upgrading Your System Software
Reboot Diagnostics > System Reboot Rebooting the System