MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting
555-661-140
Issue 1
August 1998
Page 3-4
Fixing Telephone Problems
! Replace the faulty module.
! Replace the wiring between the module jack field and the telephone
to see if there is a wiring problem.
Analog Multiline Telephone Problems
If telephone LEDs and/or ringing tones do not work properly on analog multiline
telephones, follow the steps below.
!Move the T/P switch on the left-hand side to the T (test) position.
You should hear tone ringing, and the red and green LEDs on the
terminal should flash alternately.
!If the LEDs do not light, replace the telephone with one that works.
If the problem is resolved, go to Step 4
.
!If the LEDs do not light, retest the original telephone.
Plug it directly into the appropriate jack on the control unit, using a cord
that is known to be working.
If this resolves the problem, replace the original cord (or local power unit,
if used).
!Move the T/P switch to its normal position.
The ringing tone should stop, and the LEDs should be off.
!If any part of the test fails, replace the telephone.
If the time appears on the display but incoming call information does not,
move the T/P switch on the side of the telephone to the center position.
Voice Transmission Problems
If the telephone does not receive tones, check the control unit and wiring with a
telephone that works.