Lucent Technologies MERLIN LEGEND Release 6.1 Maintenance And Troubleshooting

MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting
555-661-140
Issue 1
August 1998
Page 3-2
Fixing Telephone Problems
If you change the jack assignment of any telephone, be sure to record the
extension jack change on Form 2a, System Numbering: Extension Jacks. See
Appendix B, “System Numbering Forms,” for details.
Fixing Telephone
Problems
If a reported telephone problem matches any symptom described in Table 3–1,
refer to the referenced section of this chapter.
Table 3–1. Troubleshooting Telephone Problems
Symptom Section
Intermittent telephone problem. ‘‘General Telephone and Wiring
Problems’’ on page 3-3
Analog multiline telephone LEDs and/or
ringing tones do not work properly.
‘‘Analog Multiline Telephone Problems’’
on page 3-4
Time appears on display of an analog
multiline telephone, but incoming call
information does not appear.
‘‘Analog Multiline Telephone Problems’’
on page 3-4
Telephone does not receive tones from
the control unit.
‘‘Voice Transmission Problems’’ on page
3-4
Several single-line telephones cannot dial
directly, even though they are receiving
calls.
‘‘Single-Line Telephone Problems’’ on
page 3-5
Users cannot make outside calls on
single-
line, touch-tone telephones.
‘‘Single-Line Telephone Problems’’ on
page 3-5
Users are getting other people’s calls. ‘‘Call Forwarding Problems’’ on page
3-5

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English