MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting
555-661-140
Issue 1
August 1998
Page 5-56
Call to Non-Local Extension: Warble Tone (Error Tone)
the local system. The third possible cause only occurs when there are tandem
PRI facilities included in the route for the call.
Possible Cause 1: The extension number is omitted from the non-local dial
plan.
What to do: Check your system’s non-local dial plan to see whether the
destination extension number is included in a programmed extension range. If it
is not, you have solved the problem. If it is included, check all tandem switches
to ensure that the extension is in their non-local dial plans. To add the extension
to the non-local dial plan, consult the coordinating system manager and see
“Non-Local Dial Plan Numbering” in Chapter 5 of
Network Reference,
or
“System Renumbering” in Chapter 3 of
System Programming
. If it is included in
all programmed extension ranges, proceed to Possible Cause 2.
Possible Cause 2: The remote system rejects the dialed number on an all PRI
network route.
What to do: Check that the number that arrived is in the non-local dial plan. If
the number is in the non-local dial plan, verify that it is a valid extension number
for a station, adjunct, calling group, Listed Directory Number (LDN), Remote
Access, Dial 0, or ARS.
Possible Cause 3: The pattern does not have pools assigned to any routes.
What to do: Verify that the correct pattern is assigned to the range. If the
pattern is correct, assign the pools to the routes.
Possible Cause 4: The FRL assigned to the extension may not permit the call
on any of the routes included in the pattern for the call.
What to do: Look at the system form for the caller’s extension. Depending on
the type of extension (analog multiline, MLX, digital or analog data, operator,
and so on) the extension form varies. You can see a report that lists all
extension FRLs by choosing the
3ULQW option on the System Programming
menu, then selecting
([W'LUHFW. You can see programmed route FRLs by
choosing
1RQ/FO8'3from the same menu.