Matrix SETU VFXTH System Manual 200
Configuring Call Hold
This feature will work only if,
• Call Hold is enabled in the Class of Service of the FXS Port
• The Subscriber Type of the FXS Port is configured as Gateway.
For instructions on enabling features in the Class of Service of the FXS Port and configuring Subscriber Type, see
“FXS Port” under Basic Settings.
How to use Call Hold
• You are in speech with party A.
• To put your call with A on hold, dial Flash.
• A is put on hold. You get feature tone for 7 seconds, followed by error tone.
• To retrieve the call you put on hold, dial Flash again during feature tone or during error tone.
• You will be in speech with A.
• If you go On-hook during the feature tone, your call with party A will be disconnected.
• If you go On-hook during error tone, you will get ring back. If you go Off-hook when your phone rings,
you will get connected with party A again.