Matrix SETU VFXTH System Manual 278
Call Progress Tones
Call Progress Tones (CPT) are audible tones sent by switching systems such as PSTN or PBX, to calling parties to
show the status of the phone call. Each CPT has a distinctive tone frequency and cadence assigned to it, for which
some standards have been established by the ETSI.
On the basis of specific frequency, modulating frequency and cadence, the CPTs generated by SETU VFXTH are
categorized as:
• Dial Tone
• Ring Back Tone
• Busy Tone
• Error Tone 1
• Confirmation Tone
• Feature Tone/ Programming Tone
• Intrusion Tone
• Error Tone 2
• Routing Tone
• Stuttered Dial Tone
CPT standards are applied differently in different situations and in different countries.You can match call progress
tones of SETU VFXTH to that of the country standard where it is installed.
See the table for the CPTG Type (frequency and cadence of the different tones) supported by SETU VFXTH. The
table shows the CPTG Types supported for different countries.
When you select ‘Region’, the Call Progress Tones matching the country standards of the selected Region/Country
will be automatically loaded. However, you may select a different CPTG Type, if required. You can also customize
the frequency and cadence. For instructions, see “Region” under Basic Settings.
Remote Hold Tone is fixed for all the countries; it is non-programmable.
CPTG Types (as per ETSI standard) supported by SETU VFXTH
CPTG
Type
Country
Dial tone Ring Back Tone Busy Tone
Freq.(Hz)
Cadence
(Seconds)
Freq.(Hz)
Cadence
(Seconds)
Freq.(Hz)
Cadence
(Seconds)
1 Type1 440 Continuous 350+440 0.4on 0.2off
0.4on 2.0off
440 0.75on
0.75off
2 Type2 400 Continuous 400 0.6on 0.2off
0.2on 2.0off
400 0.5on 0.5off
3 Type3 350+440 Continuous 440+480 2.0on 4.0off 480+620 0.5on 0.5off
4 Argentina 425 Continuous 425 1.0on 4.0 off 425 0.3on 0.2off
5 Australia 425*25 Continuous 400*25 .4on .2off
.4on 2.0off
425 0.375on
0.375off
6 Brazil 425 Continuous 425 1.0on 4.0 off 425 0.25on
0.25off
7 Canada 350+440 Continuous 440+480 2.0on 4.0off 480+620 0.5on 0.5off