Matrix SETU VFXTH System Manual 270
• Registration Retry Count: This field displays the total number of register messages which are sent to
the registrar server for registering the SIP Trunk.
• Failed Reason: This field displays the reason for failure of SIP Trunk registration with the registrar
server. The different reasons for registration failure that may appear in this field are:
If for a SIP Trunk, you have enabled Fallback Server and Registration Behavior is set to Register with
all Servers, the SIP Trunk Status page will display status of all the servers for that SIP Trunk as shown
below.
Failure Message Description
Message send fail This reason is displayed when registration request sent to registrar
server fails.
Failed to create Register client This reason is displayed when SIP stack has memory constraints,
or resource limitation or the number of SIP clients to register is
greater than the number programmed in the stack.
Failed to send request This reason is displayed when DNS server is not programmed.
Local Failure This reason is displayed when DNS query fails.
Response timeout This reason is displayed on the expiry of the General Request
Timer.
Error Response- 4xx to 6xx This is the error response code.
No contact header in 2xx This reason is displayed when no contact address is received in the
2xx response from the SIP server.
Authentication Failed This reason is displayed when the SIP server does not authenticate
the client.
STUN address is not programmed This reason is displayed when STUN is enabled but address is not
configured.
STUN query fail This reason is displayed when a query to the STUN server fails.
Outbound address is not
programmed
This reason is displayed when Outbound is enabled but Outbound
address is not configured.
Router's IP address is not
programmed
This reason is displayed when Router's IP Address is to be used in
signaling but the address is not programmed.
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