Maxeon SunPower Drive - Input Overvoltage Is Observed; Not Fully Charged, Report that the Battery Is Full or the Connection Is Unsuccessful; Customer Support

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8.3. Input Overvoltage is observed

Phenomenon: The charging station stops abnormally

Troubleshooting tips

Check the input voltage of the charging station. If the input voltage is outside of the normal

limits, please contact your electrician or utility provider to report the fault.

8.4. Not fully charged, report that the battery is full or the

connection is unsuccessful

Phenomenon: The indicator light is green but there is no current.

Troubleshooting tips

1. It is recommended that the customer try to recharge and check whether the fault persists.

2. If the fault still exists, it is recommended to try to charge the vehicle with another Charger,

for example a working public charging station.

3. If there is failure still exists, the vehicle may be faulty. It is recommended that the customer

report this to the vehicle manufacturer.

9.0 Customer Support

In case of any technical issues please contact your local Maxeon Technical Support.