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Metasphere MM-IM - Troubleshooting; Configuration Troubleshooting; MM-IM Troubleshooting; I;O Troubleshooting

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MM-IM User Guide
72
Troubleshooting
Configuration troubleshooting
Check
The MM-IM is powered and connected properly
Check
That nothing else is using the serial port. Close all other
applications and all other RTU configurations in MicroMC
Try
Restarting MicroMC
Try
Restarting Windows
Try
Reverting to the default configuration using DIL switch 1
MM-IM troubleshooting
Check
The MM-IM is powered and connected properly and the
System LED is flashing slowly
Try
Contacting the RTU using MicroMC. Click on the
Query RTU
button to confirm that the communication link is correctly
established
Try
Resetting the MM-IM. Press the reset button on the side of
the enclosure
Try
Reverting to the default configuration using DIL switch 1
I/O troubleshooting
Check
The MM-IM is powered and connected properly and the
System LED is flashing slowly
Check
The serial port LEDs for suspicious activity.
Check
Serial port settings (baud rate, data bits, stop bits, parity)
Try
If using a Straton program, try going online with the Straton
Workbench to observe the state of the program.
Try
From the menu in MicroMC, select “Points” and “Monitor
Current Values”. A dialogue displaying the MM-IMs points
appears. Click “Monitor” in the same dialogue. MicroMC will
constantly poll the MM-IM for its input values. To add points
to this list, you can either manually add points in the points
list (select “Points” and “List” from the menu) or by choosing
the “Import ODF” option in the points list.
Try
Connecting a known good input and verify that the value
expected is displayed by MicroMC

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