MGI DNBSEQ-G400 - Storage and Transportation

Storage and transportation
61
Problem Possible cause Recommended action
After
sequencing, I
find many air
bubbles in the
flow cell.
z
The flow cell
is not attached
properly.
z
The flow cell
is not securely
seated on the
flow cell stage.
z
The tightness
of fluidics line
is insufficient.
z
Reagent
cartridge
contains air
bubbles.
1. Install the washing flow cell
and perform wash procedures.
Check whether a string of
bubbles pass through the flow
cell.
2. Reinstall the sealing gasket
or replace the gasket with a
new one. After that, perform a
maintenance wash to verify the
fluidics function.
3. If the problem persists, contact
the technical support.
Waste level
sensor alarms.
z
The level
sensor is
not installed
properly.
z
The level
sensor is
damaged.
1. Check whether the level sensor
is blocked and whether it is
installed properly.
2. If the problem persists, contact
the technical support.
A large amount
of liquid remains
in the flow cell
after regular
wash.
z
The flow cell
leaks.
z
Reagent
needle
becomes
loose.
1. Check for damages on the
glass surface of the flow cell. If
damaged, replace the flow cell
with a new one, and clean the
surface before you place it on
the flow cell stage.
2. Perform a regular wash, and
check whether solutions remain
in the flow cell.
3. If the problem persists, contact
the technical support.
Storage and transportation
z
For information about the environmental requirements for storing
the device, refer to Specifications on Page 63.
z
If you want to move or transport the device, contact the technical
support.