Mindray BeneLink - 9.4 Troubleshooting Device Integration Failures

9-10 BeneLink Module Operator’s Manual
9.4 Troubleshooting Device Integration Failures
Failure Description Possible Cause Troubleshooting
The "Devices
Integrated" window
displays nothing
after connection
The ID adapter is not
compatible with the
external device
 Replace the ID adapter.
 Upgrade the ID of the ID
adapter in "Factory
Maintenance" menu.
The serial port adapter
cable not compatible with
the external device
Replace the serial port adapter
cable.
Wrong software version or
wrong protocol version of
the external device
Verify the protocol version and
software version are supported by
the ID adapter.
Generate the alarm:
"BeneLink Comm
Stop"
The BeneLink module
application software is
corrupted
Upgrade or update the software
application of the BeneLink module
with the network upgrading tool.
The patient monitor
has no response
when loading the ID
adapter
The BeneLink module
application software is
corrupted
Upgrade or update the software
application of the BeneLink module
with the network upgrading tool.
BeneLink module
damaged
Replace the module.