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• The Networked Hunt Groups feature provides hunt group functionality across a network or
cluster. Hunt groups can now contain members that are hosted on other controllers.
• Resiliency is supported for ACD Agents and Hunt Groups.
• The system supports a single, large, voice mail hunt group with up to 240 members. This
large hunt mail group can be resilient; however, you can only use it with NuPoint Messenger
Release 10 or later voice mail systems.
• The ACD agent hot desking feature allows an agent to log into any ACD set within the
network and the system applies the agent’s personal phone profile to that ACD set.
• Alpha tagging has been added to provide display devices with the calling party name on
incoming PSTN calls.
• Clustered Call Pickup provides dialed call pickup functionality across a cluster.
• Call Park allows extension users and attendants to park calls and automatically initiate a
page to announce the call to the requested party. Formerly, only the attendant could park
calls (with no automatic paging) for extensions to retrieve.
• Group Listen allows a user to carry on a conversation using the handset while allowing
others nearby to listen to the far end over the telephone’s speaker. The telephone
microphone is disabled in Group Listen mode.
• Mobile Extension enables users to receive incoming calls to their extension on a cell phone
or other PSTN-connected telephone.
• Link Layer Discovery Protocol-Media Endpoint Discovery (LLDP-MED) is an open standard
extension of the LLDP core standard used by endpoint devices to discover each other on
the same network link (segment). Certain Mitel IP Phones can use LLDP-MED to obtain
the VoIP-specific configuration information that they require to operate in a converged
network—information such as VLAN ID, COS Priority, and DSCP values.
• Quick Conference allows a Quick Conference server to be deployed as an adjunct to the
Mitel 3300 ICP. It provides simple, ease to use operation—no user accounts, no log-in, no
scheduling, no reservation. Capable of medium to high capacity (16-64 ports).
• Session Internet Protocol (SIP) Trunking is now available between a Service Provider and
the 3300 ICP. SIP Trunking for Service Provider allows the 3300 ICP to connect to the
Service Provider using the SIP protocol over IP networks.
• IDA-P PRI protocol is the ISDN protocol used in Hong Kong. IDA-P is a new selectable
Protocol Type and Variant Options for embedded PRI and, through IMAT, for an NSU. The
feature is only available on a T1 interface. There are no option or installation changes.
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