Mitel 3300 - Page 92

3300 ICP General Information Guide
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Speech Server Unified Messaging
Unified Messaging provides unified messaging features in addition to the Speech Server
Attendant functionality. Unified messaging stores e-mails, voice mails, and faxes in one location
(Exchange 2000/2003 Server) and allows users to access and manage these messages
anywhere, from a phone or desktop. If the required software options are enabled, users can
also manage their appointments, meetings, and tasks, using speech commands.
With this application, users can
• Tell the system to organize and play messages based on caller name, date, type of
message, and priority, so users don’t have to scroll through messages sequentially to find
a particular message.
• Dial calls by simply saying the contact’s name (through access to Outlook's contact list).
• Check for urgent messages using the phone.
Extra functionality provides you with the ability to
• Manage appointments, meeting requests, or tasks using the telephone and speech
commands (Calendar and Task Management option).
• Forward a fax or Email to another fax number using the telephone (Fax Integration Option).
Speech Server Options
The following applications are available as additional purchasable options on Auto Attendant
or Unified Communications:
• Mobility
• Calendar and Task Management
• Fax Integration
For complete details, refer to the Mitel Speech Server documentation.
Mobility
The Mobility option provides users with the ability to redirect the Auto Attendant calls made to
their default number to one of their other programmed numbers, or to a temporary number.
While Mobility is enabled, all calls made to the user's default number (by stating only the user’s
name) are redirected to the "Reach me at" number. However, if a caller specifically requests
the user’s cell phone, pager, fax, or home phone number (for example, by stating “Bill Smith
on his cell”), then the call is directed to the requested number and is not redirected.
Calendar & Task Management
Calendar & Task Management provides Unified Messaging users with access to their Calendar
and Task lists using spoken commands. Users can also review their message lists, and create,
modify, or delete appointments, meetings or tasks.