3300 ICP General Information Guide
90
a touch-tone telephone. NuPoint Messenger IP also offers complete desktop control of voice
messages from a default email client or web browser. In addition, NuPoint Messenger IP
provides applications and interfaces that administrators can use to administer the NuPoint
server onsite or remotely as well as to create their own applications to suit their company’s
specific needs.
When the NuPoint Messenger IP is integrated with a resilient 3300 ICP (Release 7.0) and the
resilient hunt group feature is available, resiliency is supported for NuPoint Messenger IP. When
functioning in resilient mode, voice mail ports will conform to the behavior of resilient IP phones.
The system administrator does not need to configure anything in NuPoint Messenger for
Resiliency because it is configured entirely on the 3300 gateways. Resiliency is only supported
with IP integration.
Some examples of NuPoint Messenger IP applications include:
• Paging a mailbox owner when a new voice mail message arrives. NuPoint Messenger IP
supports SMS notification to cellular phones. SMS notification text-messages users when
they receive new voice messages.
• Allowing callers to not only leave a voice mail message, but input their call back number
which is then displayed on the mailbox owners pager.
• Scheduling automatic wake-up calls to any telephone at any date and time.
• Recording a voice message and having it automatically distributed to thousands of people.
• Delivering new, unplayed voice messages to an on- or off-system telephone number of
choice.
• Routing callers to predetermined destinations based on time of day, day of week, or day
of year.
• Property Management Integration and custom Hotel prompts.
NuPoint Messenger Release 10.0 introduces Fax as an optional feature. Fax is a software-only
solution, which means that no fax card is required in the NuPoint server. You can purchase
and configure up to six Fax channels/ports for each NuPoint Messenger IP server. The Fax
feature works in a network configuration where the NuPoint Messenger IP server is integrated
directly with a Mitel 3300 ICP or with another PBX through a PIMG.
The system administrator performs Mailbox Maintenance, System Maintenance, Report
Generation, and Call Director management using the new Web Console introduced in NuPoint
Messenger Release 10.0. Additionally, multiple Multiple networked NuPoint Messenger IPs
can be managed from one NuPoint server using Cluster Configuration in the web-based
console.
Integration with up to four multiple 3300s is now possible in Release 10.0.
In addition, Enhanced InBand integration permits users to interface to legacy PBXs, using
enhanced inband with DTMF. The integration is also available to both the PIMG and the 3300
ICP.
To Next Page
Loading...
