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R
ESET/DEFAULT BUTTON
CHAPTER 6 TROUBLESHOOTING
To perform a partial reset of an EX Controller:
1. On a controller that is powered on, insert a small unbent paper clip into the hole of the
Reset/Default button located at the front of the unit.
2. Press and hold the Reset/Default button for 7 to 12 seconds until all LEDs are blinking.
3. When all the LEDs are blinking, remove the paper clip.
NOTE: The Power LED starts blinking.
4. After you perform the partial reset, the admin and public passwords are set to factory defaults.
5. Set the Server Manager admin user password as the password for the mimx user and resolve any
networking issue before disabling the Rescue Network Interface. See the corrective action described
for Telephony cards are not listed in the Hardware Compute Cards form in the MiVoice Business
System Administration Tool. on how to set the Server Manager admin user password as the pass-
word for the mimx user.
6. Disable the Rescue Network Interface:
a. Log into the EX Controller Web GUI.
b. Click Management > Misc .
c. From the Network Interface drop-down menu, select the interface that will be used to manage
the EX controller unit.
NOTE: If the Rescue Network interface is enabled, the Management interface will be inacces-
sible after you disable the Rescue Network interface.
d. Click Apply.
e. Click Network > Interfaces.
f. From Rescue Network Configuration, in the Activation list, select Disable.
g. Click Apply.
The EX Controller unit will be inaccessible on the newly configured static IP address or on the DHCP
server.
EnableSsh Enable
SshPort 22
InactivityTimeOut 15
HOC ManagementInterface Rescue
SNMP Port 161
EnableSnmpV1 Enable
EnableSnmpV2 Enable
EnableSnmpV3 Enable
Web ServerPort 80
SecureServerPort 443
Service Parameter Default Value
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