Maintenance & Troubleshooting 8 - 13
MC75A battery is not
charging.
MC75A was
removed from MSR
or MSR was
unplugged from AC
power too soon.
Ensure MSR is receiving power. Ensure MC75A is attached
correctly. Confirm main battery is charging under
Start
>
Settings
>
Power
.
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
The MC75A is not
fully attached to the
MSR.
Detach and re-attach the MSR to the MC75A, ensuring it is firmly
connected.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
MC75A detached
from MSR during
communications.
Reattach MC75A to MSR and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the MC75A Integrator Guide.
Table 8-8
Troubleshooting the Magnetic Stripe Reader (Continued)
Symptom Possible Cause Action
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