Chapter 4 – Configuring Your MultiVOIP
MultiVOIP® Voice/Fax over IP Gateways 81
Supplementary Services Definitions (continued)
Field Name Description
Calling Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is originating the call and Calling Party is selected, then the identifier (from the
Caller Id field) is sent to the remote VOIP unit being called. The Caller Id field gives the remote VOIP
administrator a plain-language identifier of the party that is originating the call occurring on a specific
channel.
This field is applicable only when the ‘home’ VOIP unit is originating the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP unit (the
‘home’ VOIP in this example), Call Name Identification has been enabled, Calling Party has been enabled as
an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field.
When channel 2 of the Omaha VOIP is used to make a call to any other VOIP phone station (for example,
the Denver office), the message “Calling Party - Omaha Sales Office Voipchannel 2” appears in the “Caller
Id” field of the Statistics - Call Progress screen of the Denver VOIP.
Alerting Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is receiving the call and Alerting Party is selected, then the identifier (from the
Caller Id field) tells the originating remote VOIP unit that the call is ringing.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP unit (the
‘home’ VOIP unit in this example), Call Name Identification has been enabled, Alerting Party has been
enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller
Id field of the Supplementary Services screen.
When channel 2 of the Omaha VOIP receives a call from any other VOIP phone station (for example, the
Denver office), the message “Alerting Party - Omaha Sales Office Voipchannel 2” is sent back and appears in
the Caller Id field of the Statistics – Call Progress screen of the Denver VOIP. This confirms to the Denver
VOIP that the phone is ringing in Omaha.
Busy Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is receiving a call directed toward an already engaged channel or phone station and
Busy Party is selected, then the identifier (from the Caller Id field) tells the originating remote VOIP unit
that the channel or called party is busy.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP unit (the
‘home’ VOIP unit in this example), Call Name Identification has been enabled, Busy Party has been enabled
as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field
of the Supplementary Services screen.
When channel 2 of the Omaha VOIP is busy but still receives a call attempt from any other VOIP phone
station (for example, the Denver office), the message “Busy Party - Omaha Sales Office Voipchannel 2” is
sent back and appears in the Caller Id field of the Statistics – Call Progress screen of the Denver VOIP. This
confirms to the Denver VOIP that the channel or phone station is busy in Omaha.
Connected Party,
Allowed Name
Type (CNI)
If the ‘home’ VOIP unit is receiving a call and Connected Party is selected, then the identifier (from the
Caller Id field) tells the originating remote VOIP unit that the attempted call has been completed and the
connection is made.
This field is applicable only when the ‘home’ VOIP unit is receiving the call.
Example. Suppose a VOIP system has offices in both Denver and Omaha. In the Omaha VOIP unit (the
‘home’ VOIP unit in this example), Call Name Identification has been enabled, Connected Party has been
enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller
Id field of the Supplementary Services screen.
When channel 2 of the Omaha VOIP completes an attempted call from any other VOIP phone station (for
example, the Denver office), the message “Connect Party - Omaha Sales Office Voipchannel 2” is sent back
and appears in the Caller Id field of the Statistics – Call Progress screen of the Denver VOIP. This confirms
to the Denver VOIP that the call has been completed to Omaha.
Caller ID This is the identifier of a specific channel of the ‘home’ VOIP unit. The Caller Id field typically describes a
person, office, or location, for example, “Harry Smith,” or “Bursar’s Office,” or “Barnesville Factory.”
Default When this button is clicked, all Supplementary Service parameters are set to their default values.
Copy Channel Copies the Supplementary Service attributes of one channel to another channel. Attributes can be copied to
multiple channels or all channels at once.