VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting
7.2 Error messages 355
• “[*******]” in the error message indicates the target ink cartridge slot.
• [*] in the roll near end display indicates the remaining length of the roll paper.
7.2.2 Message type error display and remedies
This section describes message type errors and remedies.
Message type errors are displayed when certain failures occur during printer operation.
If a message type error occurs, the printer may display the following error messages on Operation panel
and stop operation.
If the printer stops operating, solve the error so that the printer restarts.
17 ** Copying ** Copying the setting value.
Please wait a while.
5.1.1.1.9
UserCopy menu
18 Power Off Turning the printer off.
Please wait a while.
Do not unplug Power cord set till Operation
panel is turned off.
3.2.2 Turning
the power OFF
19 Insert CleaningCart. Washing Print head.
Install Cleaning cartridge.
3.3 Filling ink
20 Insert InkCartridges Filling the ink.
Insert Ink cartridge.
3.3 Filling ink
21 User: Type ** OK? Initializing the media.
Please wait a while.
(** represents the set User type.)
3.4.3 Setting
the User Type
Setting
22 Media Initial
23 Life Times
[Head*]
The operational life of Print head has almost
expired.
(Continues operation)
Contact your local
MUTOH dealer.
24 Life Times
[Pump]
The operational life of the pump motor is
almost expired.
(Continues operation)
Contact your local
MUTOH dealer.
25 Life Times
[CR Motor]
The life CR motor is almost expired.
(Continues operation)
Contact your local
MUTOH dealer.
26 Life Times
[PF Motor]
The operational life of PF motor is almost
expired.
(Continues operation)
Contact your local
MUTOH dealer.
27 [********] Change Plug Time to replace Connector rubber of High-
capacity ink pack adapter.
(VJ-2638/1638X)
Replace Connector
rubber.
28 Roll Remain Error The remaining roll paper count has become 0.
Printing stops.
5.1.17.2 Print
Stop menu
29 Roll Near End: *m The remaining roll paper count is almost
0.The remaining roll paper is *m.
5.1.17.3 Near
End menu
No. Display Description Reference
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