7197 Owner’s Manual Chapter 1: About the 7197 Printer
November 2002
3
General Features
• Knife
• Cover open sensors
• One cash drawer connector (supports 2 cash drawers)
• Industry standard RS-232C and USB communication interface
• History EEROM for custom settings
• Audible tone (controlled by application)
Note: The 7197 does not have a paper journal. The journal is kept electronically by
the host computer.
Options
• Remote power supply
• Communication cables
Thermal Print Head
The 7197 Receipt Station uses a thermal print head for printing receipts, and is
extremely fast and quiet. Since it uses heat to print directly on paper, there is no
cassette or ribbon to change, eliminating soiled fingers and paper dust.
There is no regularly scheduled maintenance for the print head and it does not
need to be regularly cleaned. However, if it does appear dirty, wipe it with cotton
swabs and rubbing alcohol. If spotty or light printing problems persist after the
thermal print head has been cleaned, see “Chapter 3: Solving Problems” for more
information.
Note: The thermal print head does not normally require cleaning if the
recommended paper is used. If non-recommended paper has been used for an
extended period of time, cleaning the print head with cotton swabs and rubbing
alcohol will not be of much benefit. See “Ordering Receipt Paper” on the next
page for the recommended paper.
The print head is designed for a very long life, but it may be replaced if needed.
Only a trained service representative may replace the print head. See “Chapter 3:
Solving Problems” to determine if the print head needs to be replaced.
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